Abdulhadi A Ghx

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Late received motorcycles that have been sent from alor setar to mentakab from 12/8 until now

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Ktm Distribution - Late received motorcycles that have been sent from alor setar to mentakab from...
On 12/8 my friend handed over my motorcycle to azhar aka art 019457**** who works at kkp langkawi trading company to be sent to mentakab.. But until today 23/8 I have not received any calls from ktm mentakab to pick up my motorcycle.. I have made a call to ktm alor setar and mentakab.. The answer I received was that the vehicle was sent on wednesday 18/8 and the answer was that the truck carrying my motorcycle was damaged, what was promised that on saturday 21/8 I will received my motorcycle.. But, until today no calls were received from ktm.. Hopefully you should be more sensitive and more responsible in managing any customer items.
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Pros:
  • Its advantages avoid road congestion
  • Travel convienent

Preferred solution: Deliver product or service ordered

User's recommendation: hopefully..kTM is more sensitive in managing any items that are posted through the ktm company

RAJESH K Sac

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Verified Reviewer
| map-marker Chennai, Tamil Nadu

Worst service

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Ktm Distribution - Worst service
Before giving my rc bike to showroom, it's in good condition, after my bike serviced in kolathur khivraj ktm service, i don't know what they did to my bike, side stand sensor stopped working after service, few days later inside fuel pump started leaked, now my bike is not as good after serviced in kolathur khivraj ktm, I have changed my fuel pump for 5k in other service shop, even my sensor not working after that, I have driven my bike under 5,000kms from the date of purchase, this is very wrost experience from ktm service, after the complain feed back they have done something with my bike I'm 100 sure, therefore I have decided never I'll give my bike service in any ktm service center
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Loss:
$6500

Preferred solution: Full refund

User's recommendation: Never to do service in ktm service center

Dr Askandar B

Parcel has not arrived from kelantan shipped 13/4/21 has not arrived

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Still awaiting for 1 parcel to be delivered to my Address. Parcel was shipped from kelantan on 13/4/21
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Loss:
$130

Preferred solution: Deliver product or service ordered

Kalaiarasi K

Urgent To check on My parcel no 10400****

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No one answer.Please inform me the status of My parcel.Its a urgent thing
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Preferred solution: Deliver product or service ordered

Khoo BooBeng B

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Inquiry

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Its my inquiry on registration. 1) My registration account is not ready yet. 2) Do you offer senior citizen rate? 3) Tried calling the phone numbers as listed on webpage but to no avail. Thank you. Khoo Boo Beng
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Pros:
  • Travel convienent

Preferred solution: Help my inquiry

NoorAzizahAhmad
map-marker Ipoh, Perak

Saya nak tukar tarikh 25 Mac ke 22 mac 2020

saya di suruh bercuti kerana pejabat di tutup atas arahan kerana wabak corina 19. Tiket di beli dari Taiping ke Sg Buloh. Harap dapat matlumbalas secepat mungkin. saya call service center tidak berjawap
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Preferred solution: change date from 25 Mac to 22 Mac 2020

sathia s
map-marker Kuala Lumpur, Kuala Lumpur

Poor customer service

*** the customer service at Setia Jaya station. Don't know how to behave to the people, he was watching a movie and pissed of the people and treat them like dogs. Malay guy with no brains and poor mentality better change or not I'm gonna break him next time if I saw it again.!!!!
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Reason of review:
Poor customer service

Preferred solution: Better change the office attitude

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